Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, AI agents, and services (the “Services”) provided by Michael McLaughlin, doing business as Clawmark AI (“Clawmark,” “we,” “us,” or “our”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

The Service

Clawmark provides a managed AI workforce for service businesses, including AI agents that answer questions, qualify inquiries, schedule consultations, and send related follow-up messages. We may add, change, or remove features at any time.

AI Agent Interactions

Some interactions are handled by automated AI agents over voice and chat. These conversations may be recorded and transcribed. Our agents provide general assistance and scheduling and do not provide professional, legal, financial, or other regulated advice. You are responsible for the accuracy of the information you provide.

SMS / Text Messaging Program

By providing your mobile number and agreeing to receive messages during a voice or chat conversation with our AI agent, you consent to receive text messages from Clawmark AI related to your inquiry, including appointment confirmations, reminders, scheduling updates, and customer-care messages.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to cancel. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.

Mobile information collected for this program is handled as described in our Privacy Policy and is not shared with third parties for marketing purposes.

Acceptable Use

You agree not to:

• Use the Services for any unlawful or fraudulent purpose.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Services or related systems.
• Provide false information or impersonate another person or business.
• Use the Services to send unsolicited or unauthorized communications.

Intellectual Property

The Services, including all software, content, branding, and design, are owned by Clawmark or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services for their intended purpose. You may not copy, modify, or distribute any part of the Services without our permission.

Disclaimers

The Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Clawmark and its founder will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us, if any, in the twelve months before the claim.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Alameda County, California, and you consent to their jurisdiction.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect means you accept the updated Terms.

Contact Us

Questions about these Terms can be sent to:

Clawmark AI (Michael McLaughlin, sole proprietor)
michael@clawmarkai.com
611 San Luis Rd, Berkeley, CA 94707